05 October, 2011 02:29
ORLANDO, Fla. -- When the massive distributed denial-of-service (DDoS) attack in March brought down the voice-over-IP (VoIP) call processing supplied by TelePacific Communications to thousands of its customers, it marked a turning point for the local-exchange services provider in its thinking about security.
The massive DDoS attack came blasting in from the Internet in the form of a flood of invalid VoIP registration requests. The attack resulted in widespread service disruptions for a number of days in late March and cost the company hundreds of thousands of dollars in customer credits. After the attack was over, the facilities-based services provider, based in California and Nevada, took steps to boost security measures to seek to prevent any similar occurrence again, said Don Poe, vice president of network engineering at TelePacific Communications, which provides the VoIP "Smart Voice" service to thousands of customers.
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