25 April 2012

Footing mobile bills: Don’t get conned by agents


Beware of callers who offer to collect your payment on behalf of your mobile service provider as more than a hundred cases of customers being duped by impostors have come to light. Recently, a leading mobile operator has also complained to police in this regard.............

The telecom firm reported getting numerous complaints from customers who allegedly made cash payment of their bills to the impostors, only to have their accounts deactivated for defaulting on payment. A case of cheating and fraud has been registered against unknown persons.

The fake executives who approached the customers had done their homework. They possessed all the details and left no scope for doubt as they even carried forged identity cards and visiting cards. First, they call up customers and inform them about the pending amount. They usually call up a customer again and ask whether they want an executive to collect the payment from their doorstep. If the customer agrees, the impostor visits the customer and collects the payment. They even provide fake receipts against the received amount..............





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